Last Updated: March 15, 2024

Welcome to VoiceCraft. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

Information We Collect

Personal Data

We may collect personal identification information from you in a variety of ways, including, but not limited to, when you visit our site, register on the site, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. You may be asked for, as appropriate:

• Name
• Email address
• Phone number
• Mailing address
• Payment details (when purchasing our courses)

Non-Personal Data

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users' means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

How We Use Your Information

We may use the information we collect from you in the following ways:

• To personalize your experience and to deliver content and product offerings relevant to your interests
• To improve our website in order to better serve you
• To allow us to better service you in responding to your customer service requests
• To administer a contest, promotion, survey or other site feature
• To send periodic emails regarding your order or other products and services
• To follow up with you after correspondence (live chat, email or phone inquiries)

How We Protect Your Information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

All payment transactions are processed through a secure gateway provider and are not stored or processed on our servers.

Sharing Your Personal Information

We do not sell, trade, or rent Users' personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.

Third-Party Websites

Users may find content on our Site that links to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website's own terms and policies.

Cookies

Our website uses cookies to enhance your browsing experience. Please refer to our Cookie Policy for more information on how we use cookies and how you can manage your preferences.

Your Rights

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. VoiceCraft aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.

If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please contact us.

In certain circumstances, you have the following data protection rights:

• The right to access, update or to delete the information we have on you
• The right of rectification - the right to have your information corrected if that information is inaccurate or incomplete
• The right to object to our processing of your Personal Data
• The right of restriction - the right to request that we restrict the processing of your personal information
• The right to data portability - the right to be provided with a copy of your Personal Data in a structured, machine-readable and commonly used format
• The right to withdraw consent at any time where we relied on your consent to process your personal information

Australian Privacy Principles

As an Australian business, we comply with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth). The APPs govern how we collect, use, disclose and store your personal information.

You have the right to access your personal information and request corrections or deletion of information that is inaccurate, incomplete, or out of date. If you would like to access or correct your personal information, please contact us using the details provided below.

Changes to This Privacy Policy

VoiceCraft has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the top of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Contacting Us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

VoiceCraft
42 Elizabeth Street
Sydney, NSW 2000
Australia
Email: [email protected]
Phone: +61 2 8123 4567